Refund Policy

Your satisfaction is our priority

15-Day Refund Policy From the date of purchase

We want you to feel confident about your purchase. If you are not completely satisfied with your purchase, you may request a refund within 15 days of your purchase date.

Eligible for Refund

Request made within 15 days of purchase
First-time purchase of that specific product
Valid reason provided for dissatisfaction

Less than 25% of the course content has been accessed

Completion of the first three courses - RADE Success Blueprint, Unix & Cloud Foundations for Data Engineers, and SQL & RDS Foundations for Data Engineers and attendance of at least one live session is mandatory to be eligible for a refund.

Refund requests will not be considered if these requirements are not met.

Not Eligible for Refund

Request made after 15 days
More than 25% of the course content has been accessed
Course content fully accessed or downloaded
Personalized or customized services
Violation of platform terms or misuse of course material
The learner has not completed the required first three courses and attended at least one live session before requesting support regarding dissatisfaction with the program.

Refund Processing & Deductions

Approved refunds will be processed after deducting applicable payment gateway charges and GST handling fees.
For payments made through UPI, the payment gateway charges may be higher, and the applicable deduction will be adjusted accordingly.
Refunds will be credited back to the original payment method within 7–10 business days after approval.

How to Request a Refund

Gather Your Information: Prepare your purchase details: transaction ID, date, email, and phone number
Email us: Send us the purchased details on our email at connect@dataengineeringhub.in.
Wait for Review: Our team will review your request within 3-5 business days.
Receive Your Refund: If approved, refund will be processed to your original payment method within 7-10 business days.

Information Required

Full name
Phone number
Date of purchase

Registered email
Transaction ID
Reason for refund

Need Help?

If you have questions about our refund policy or need assistance with your request, our support team is here to help.
Email us at: connect@dataengineeringhub.in